Returns & Exchanges

At New Dawn Aquaculture, we want you to be completely satisfied with your sustainable fashion choices. If your purchase doesn't meet your expectations, we offer a 30-day return window for all unworn garments with original tags attached.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your items in their original packaging, ensuring all labels and tags are intact to qualify for a full refund.

3

Ship It Back

Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing